Debt collection -- Communication tactics -- Complaint #8394601
Complaint Overview
Complaint ID: 8394601
Company: Truist Financial Corporation
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Virginia
ZIP Code: 23223
Date Received: 2024-02-21T12:00:00-05:00
Date Sent to Company: 2024-02-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This company has been calling me for days all of a sudden back to back. They also contacted my father and lied to him saying they were attempting to deliver something to me. According to law, they are only to contact third parties to verify or get contact information. They have this and already know they have it, as theyve been calling me relentlessly and leaving voicemails! My name is in my voicemail greeting and it is impossible for them to think it could be anyone elses number! My name is rather unusual and it is clearly stated in the voicemail greeting. Theyve violated the law by contacting my father on XX/XX/2024 and I want them penalized for it!
Frequently Asked Questions
What is Complaint #8394601 about?
Complaint #8394601 was filed against Truist Financial Corporation regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-02-21T12:00:00-05:00.
How did Truist Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Truist Financial Corporation?
Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.