Money transfer, virtual currency, or money service -- Incorrect exchange rate -- Complaint #8386252

Complaint Overview

Complaint ID: 8386252

Company: Taptap Send INC.

Product: Money transfer, virtual currency, or money service

Sub-Product: Foreign currency exchange

Issue: Incorrect exchange rate

State: Texas

ZIP Code: 77407

Date Received: 2024-02-20T12:00:00-05:00

Date Sent to Company: 2024-02-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Frequently Asked Questions

What is Complaint #8386252 about?

Complaint #8386252 was filed against Taptap Send INC. regarding Money transfer, virtual currency, or money service specifically about Incorrect exchange rate. It was received by the CFPB on 2024-02-20T12:00:00-05:00.

How did Taptap Send INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Taptap Send INC.?

Yes, visit the Taptap Send INC. company profile at readthecomplaint.com/company/taptap-send-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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