Student loan -- Struggling to repay your loan -- Complaint #8385826
Complaint Overview
Complaint ID: 8385826
Company: Navient Solutions, LLC.
Product: Student loan
Sub-Product: Private student loan
Issue: Struggling to repay your loan
Sub-Issue: Can't get other flexible options for repaying your loan
State: Florida
ZIP Code: 33130
Date Received: 2024-02-20T12:00:00-05:00
Date Sent to Company: 2024-02-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I offered to pay a lump sum of $ XXXX to discharge my loan. The agent laughed at me and said there was no way that would happen. I have never made more than $ XXXX since graduating, with multiple bouts of unemployment. I have struggled to repay this loan and the initial loan was $ XXXX, it is now at $ XXXX with interest.
Frequently Asked Questions
What is Complaint #8385826 about?
Complaint #8385826 was filed against Navient Solutions, LLC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2024-02-20T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.