Debt collection -- Communication tactics -- Complaint #8378316
Complaint Overview
Complaint ID: 8378316
Company: Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis
Product: Debt collection
Sub-Product: Rental debt
Issue: Communication tactics
Sub-Issue: Used obscene, profane, or other abusive language
State: Tennessee
ZIP Code: 37130
Date Received: 2024-02-19T12:00:00-05:00
Date Sent to Company: 2024-02-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There is a debt collection agency by the name of COLUMBIA DEBT RECOVERY LLC DBA GENESIS MANAGEMENT. This company sent correspondence in the past stating that they were licensed to collect in the state of TENNESSEE. This debt collection company is not licensed to collect in TENNESSEE. TENNESSEE require debt collection companies to have a legal license to collect debt. The company was registered in TENNESSEE but has no legal license to collect debt. The statement saying they were, is a lie and a violation per 15 USC 1692e ( 10 ), 15 USC 1692d ( 2 ), and since they are damaging my financial reputation, they are violating 15 USC 1692d ( 1 ).
Frequently Asked Questions
What is Complaint #8378316 about?
Complaint #8378316 was filed against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-02-19T12:00:00-05:00.
How did Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis?
Yes, visit the Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis company profile at readthecomplaint.com/company/rowland-avenue-management-inc-a-ka-columbia-debt-recovery-llc-d-b-a-genesis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.