Credit card -- Problem with a purchase shown on your statement -- Complaint #8371024

Complaint Overview

Complaint ID: 8371024

Company: Clgf Holdco 1, LLC

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Problem with a purchase shown on your statement

Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement

State: New York

ZIP Code: XXXXX

Date Received: 2024-02-18T12:00:00-05:00

Date Sent to Company: 2024-02-18T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American, Servicemember

Consumer Narrative

This account was paid off. Destiny is continuing to charge me {$40.00} a month on a non sufficient fund fee that i processed and it was not my payment date the transaction was done on XX/XX/XXXX, my payment date was the XXXX i asked the agent if i made an early payment will the auto pay still make the payment on the due date she said no so on a non payment day i attempted to make a payment my bank did not accept it. I have paid them in full in XXXX.

Frequently Asked Questions

What is Complaint #8371024 about?

Complaint #8371024 was filed against Clgf Holdco 1, LLC regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2024-02-18T12:00:00-05:00.

How did Clgf Holdco 1, LLC respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Clgf Holdco 1, LLC?

Yes, visit the Clgf Holdco 1, LLC company profile at readthecomplaint.com/company/clgf-holdco-1-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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