Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8366518
Complaint Overview
Complaint ID: 8366518
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: Pennsylvania
ZIP Code: 19406
Date Received: 2024-02-17T12:00:00-05:00
Date Sent to Company: 2024-02-17T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
XXXX gave me XXXX XXXX cash bonus for my XXXX spend. I spent that money, after 8 months, I visited my country, I've asked if they charge foreign fee, and they said " yes. ". Then I closed my account. They did not say or informed me to return this XXXX $ ; if I close the account less than a year. I said I used this card, and I spent more than XXXX XXXX and I was not informed, or I signed any document. In this case I told them to refund an amount of XXXX $ ( XXXX of XXXX $ ), and they refused. Afterwards they sent me {$1.00} check, with an apology letter. But today I noticed that I owe more than {$300.00} ( with interests ). I did not get any credit from XXXX ; only cash bonus. But they charge an interest every month.And they informed this to credit offices. How can I cancel this misinformation from 3 credit offices?
Frequently Asked Questions
What is Complaint #8366518 about?
Complaint #8366518 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-02-17T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.