Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #8362565

Complaint Overview

Complaint ID: 8362565

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Sub-Issue: Reporting company used your report improperly

State: Ohio

ZIP Code: 45240

Date Received: 2024-02-16T12:00:00-05:00

Date Sent to Company: 2024-02-16T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I recently viewed my credit report and noticed an account that was reported in accurately. I had 2 late payments that were in fact paid on time. The consumer agencies need to report all information with complete accuracy. This account has not been late on payments. I have attached a copy of this report to this complaint on the following dates. Account # XXXX The payment for XX/XX/23 and payment XX/XX/23 were never late. Its showing payment for XX/XX/23 was 60 days late and payment XX/XX/23 was 90 days late. That makes no sense, especially since the monthly payment prior wasnt late at all. How could this be 60 days late. I am now requesting you investigate and provide your viable proof with record showing that I had late payments. If this information can not be verified, I demand these payments be updated to paid on time immediately.

Frequently Asked Questions

What is Complaint #8362565 about?

Complaint #8362565 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-02-16T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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