Debt collection -- Attempts to collect debt not owed -- Complaint #8356657
Complaint Overview
Complaint ID: 8356657
Company: National Healthcare Collections, LLC
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Missouri
ZIP Code: 63114
Date Received: 2024-02-15T12:00:00-05:00
Date Sent to Company: 2024-02-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In approximately XXXX or XXXX of XXXX I was referred to XXXXXXXX XXXX and XXXX who informed me that they accepted my health insurance, were in network and that THEY called my health insurance and RECIEVED PRE AUTHORIZATION from my health insurance for medical treatment and that my co-pay was {$150.00}. Under these false pretenses, I paid XXXX XXXXXXXX XXXX XXXXXXXX the {$150.00} co-pay and proceeded with treatment on XX/XX/2022. I was later surprised with a large bill in the amount of {$860.00}. I contacted XXXXXXXX XXXX XXXX XXXX XXXXmmediately who then informed me they were " OUT OF NETWORK '' refused to correct their mistake or adjust the bill in anyway. I am protected from this surprise bill under the No Suprises Act effective as of XX/XX/2022. XXXX XXXXXXXX XXXX XXXX has sent me to Collections and is destroying my credit. I informed the collection agency, XXXX XXXX XXXX who was formerly notified that the bills they've reported is protected under the " No Suprises Act '' XXXX XXXX XXXX refused to take the bill off my credit report and further validated the debt with the credit bureas so that I can not dispute it myself with the bureas like XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #8356657 about?
Complaint #8356657 was filed against National Healthcare Collections, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-02-15T12:00:00-05:00.
How did National Healthcare Collections, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against National Healthcare Collections, LLC?
Yes, visit the National Healthcare Collections, LLC company profile at readthecomplaint.com/company/national-healthcare-collections-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.