Credit card -- Incorrect information on your report -- Complaint #8347085
Complaint Overview
Complaint ID: 8347085
Company: Ally Financial INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Oklahoma
ZIP Code: 73071
Date Received: 2024-02-14T12:00:00-05:00
Date Sent to Company: 2024-02-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
This company reported my account in a Bankruptcy status I could speak to anyone for a month when I called then they kept telling g my account was in Bankruptcy I told them I was filing bankruptcy because I could not make a payment this made my account110 days delinquent now they have closed my account and it has hurt my credit score. I have called in I was told that it was temporarily closed and once the account became current it would be reopened I have called several trying to speak with the legal department now they are telling there is no legal department then I asked for a phone they are telling they is not a phone to the legal department so I have called three times requesting to speak with a supervisor I have been placed on for 20 to 30 minutes or they tell me a supervisor is not available they have hurt my credit score several times over this whole matter even though they have removed the bankruptcy status my account is removing closed I have never had such a hard time dealing with a credit cared company
Frequently Asked Questions
What is Complaint #8347085 about?
Complaint #8347085 was filed against Ally Financial INC. regarding Credit card specifically about Incorrect information on your report. It was received by the CFPB on 2024-02-14T12:00:00-05:00.
How did Ally Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Ally Financial INC.?
Yes, visit the Ally Financial INC. company profile at readthecomplaint.com/company/ally-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.