Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #8347079
Complaint Overview
Complaint ID: 8347079
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: New Jersey
ZIP Code: 07470
Date Received: 2024-02-14T12:00:00-05:00
Date Sent to Company: 2024-02-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
PayPal owes me money. Ive resolved the matter with them and spoke to multiple supervisors regarding how I was a victim of identity theft by providing all types of proof to them. Unfortunately, now they are going back on their word. I would like to get all my money back so I can close the account which isnt mine. Ive submitted all types of documents which they finally agreed to, but now, they are going back on their word without any explanation. Give me my money back!
Frequently Asked Questions
What is Complaint #8347079 about?
Complaint #8347079 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2024-02-14T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.