Vehicle loan or lease -- Repossession -- Complaint #8347036
Complaint Overview
Complaint ID: 8347036
Company: Credit Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Repossession
Sub-Issue: Voluntary repossession
State: New York
ZIP Code: 11212
Date Received: 2024-02-14T12:00:00-05:00
Date Sent to Company: 2024-02-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to seek your assistance regarding an issue I have been facing with my credit report. In 2015, I experienced a sudden job loss which severely impacted my financial situation. As a result, I found myself unable to keep up with my payments, including those to Credit Acceptance. Recognizing my difficult circumstances, Credit Acceptance kindly offered to settle the outstanding balance. However, they advised me to contact the Consumer Financial Protection Bureau ( CFPB ) to request the removal of this information from my credit reports.
Frequently Asked Questions
What is Complaint #8347036 about?
Complaint #8347036 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2024-02-14T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.