Credit card -- Fees or interest -- Complaint #8340168
Complaint Overview
Complaint ID: 8340168
Company: Capital One Financial Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Unexpected increase in interest rate
State: Wisconsin
ZIP Code: 53220
Date Received: 2024-02-13T12:00:00-05:00
Date Sent to Company: 2024-02-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have had Capital 1 for 10 years. I have never missed a payment and enjoy using them. I have had to use the card more than normal and noticed my APR has gone up 6 % in 2 years. I called for an APR break as there is no reason for me to have such a high APR. They refused even temporary relief.
Frequently Asked Questions
What is Complaint #8340168 about?
Complaint #8340168 was filed against Capital One Financial Corporation regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2024-02-13T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.