Credit card -- Closing your account -- Complaint #8333526
Complaint Overview
Complaint ID: 8333526
Company: Discover Bank
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Can't close your account
State: South Carolina
ZIP Code: 29650
Date Received: 2024-02-12T12:00:00-05:00
Date Sent to Company: 2024-02-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Months ago i was made aware that someone opened a credit card with discover in my name. i have never opened an account or gotten a physical card. there are charges in XXXX. i have never been to XXXX. money has also been sent through XXXX to other countries. i have called and called and called discover trying to get it resolved and they wont recognize it as ID theft. they are still sending me bills saying I owe them money and its ruining my credit score. Its even affecting my XXXX and XXXX XXXX tremendously from dealing with all of this.
Frequently Asked Questions
What is Complaint #8333526 about?
Complaint #8333526 was filed against Discover Bank regarding Credit card specifically about Closing your account. It was received by the CFPB on 2024-02-12T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.