Credit card -- Other features, terms, or problems -- Complaint #8326021
Complaint Overview
Complaint ID: 8326021
Company: Capital One Financial Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with balance transfer
State: Massachusetts
ZIP Code: 01970
Date Received: 2024-02-11T12:00:00-05:00
Date Sent to Company: 2024-02-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received an offer from Capital One for a balance transfer with 0 % until XX/XX/XXXX. I filled out all information and linked my bank account for automatic payments and then tried to do the balance transfer and the prompt told me that there are no offers available at this time. I have been all day trying to cancel this card and unlink my account and there is no way to do this. Capital One is scamming people and I need help. All of this happened today XX/XX/XXXX XXXX
Frequently Asked Questions
What is Complaint #8326021 about?
Complaint #8326021 was filed against Capital One Financial Corporation regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-02-11T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.