Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #8323011
Complaint Overview
Complaint ID: 8323011
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Received unsolicited financial product or insurance offers after opting out
State: Texas
ZIP Code: 773XX
Date Received: 2024-02-10T12:00:00-05:00
Date Sent to Company: 2024-02-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Horrible credit practices with both Experian and XXXX XXXX. Non stop emails received daily claiming Open this new credit card to increase your score. My score was XXXX XX/XX/2023. I paid off a house mortgage, paid off student loans, paid off vehicles and my credit score is XXXX points lower. No late or missing payments in the past year. Any current cards are below 25 % utilization.
Frequently Asked Questions
What is Complaint #8323011 about?
Complaint #8323011 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-02-10T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.