Debt collection -- Electronic communications -- Complaint #8319543
Complaint Overview
Complaint ID: 8319543
Company: Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis
Product: Debt collection
Sub-Product: Rental debt
Issue: Electronic communications
Sub-Issue: Frequent or repeated messages
State: Pennsylvania
ZIP Code: 19134
Date Received: 2024-02-09T12:00:00-05:00
Date Sent to Company: 2024-02-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Beginning of last year I was taken to court by the company and was close to eviction. The full amount was paid off via rental assistance and I evacuated the apartment in XXXX of 2023. Since then the account has been moved to collections and I am not being charged from the company an outstanding balance of over XXXX dollars.
Frequently Asked Questions
What is Complaint #8319543 about?
Complaint #8319543 was filed against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis regarding Debt collection specifically about Electronic communications. It was received by the CFPB on 2024-02-09T12:00:00-05:00.
How did Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis?
Yes, visit the Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis company profile at readthecomplaint.com/company/rowland-avenue-management-inc-a-ka-columbia-debt-recovery-llc-d-b-a-genesis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.