Credit card -- Fees or interest -- Complaint #8313257
Complaint Overview
Complaint ID: 8313257
Company: First Portfolio Servicing INC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Georgia
ZIP Code: 30067
Date Received: 2024-02-08T12:00:00-05:00
Date Sent to Company: 2024-02-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a credit card with first access visaand I've had it for a good minute my concern is I was charged a late fee ofA {$41.00} in the month of XXXX of XXXX and the month of XX/XX/XXXX I made my 2 payments on the day of which is the XXXX of the month I call to request to have those 2 41 late payments wave they put the request in and they only gave me a {$10.00} credit. I make my payments on time every month for years since I've had this card. On the payment website it does not state if you make a payment after XXXX XXXX it's going to be late.
Frequently Asked Questions
What is Complaint #8313257 about?
Complaint #8313257 was filed against First Portfolio Servicing INC regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2024-02-08T12:00:00-05:00.
How did First Portfolio Servicing INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against First Portfolio Servicing INC?
Yes, visit the First Portfolio Servicing INC company profile at readthecomplaint.com/company/first-portfolio-servicing-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.