Vehicle loan or lease -- Managing the loan or lease -- Complaint #8313075

Complaint Overview

Complaint ID: 8313075

Company: Credit Acceptance Corporation

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Managing the loan or lease

Sub-Issue: Problem with the interest rate

State: North Carolina

ZIP Code: 28217

Date Received: 2024-02-08T12:00:00-05:00

Date Sent to Company: 2024-02-08T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXX XXXX I called the company to see how much it was to release the car after it was repossessed they told me XXXX and XXXX XXXX I paid about XXXX to get it out of repossession. I asked to speak with a supervisor they put me on hold and went voicemail I left a message no one contacted me as of yet. Looking for a clarification and a solution was so overwhelmed with that number I

Frequently Asked Questions

What is Complaint #8313075 about?

Complaint #8313075 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2024-02-08T12:00:00-05:00.

How did Credit Acceptance Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Credit Acceptance Corporation?

Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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