Money transfer, virtual currency, or money service -- Other service problem -- Complaint #8312711
Complaint Overview
Complaint ID: 8312711
Company: Foris Dax, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other service problem
State: New Mexico
ZIP Code: 870XX
Date Received: 2024-02-08T12:00:00-05:00
Date Sent to Company: 2024-02-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Upon crypto.com app update, I have been unable to log in. The verification phone number associated with the account is no longer available to me. There has been only the very generic response, after weeks of delays. Up to this date, no one has provided any assistance or instructions on how to verify my identity to recover access.
Frequently Asked Questions
What is Complaint #8312711 about?
Complaint #8312711 was filed against Foris Dax, INC. regarding Money transfer, virtual currency, or money service specifically about Other service problem. It was received by the CFPB on 2024-02-08T12:00:00-05:00.
How did Foris Dax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Foris Dax, INC.?
Yes, visit the Foris Dax, INC. company profile at readthecomplaint.com/company/foris-dax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.