Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing issue -- Complaint #8296967

Complaint Overview

Complaint ID: 8296967

Company: Checkr, INC

Product: Credit reporting or other personal consumer reports

Sub-Product: Other personal consumer report

Issue: Problem with a company's investigation into an existing issue

Sub-Issue: Their investigation did not fix an error on your report

State: Indiana

ZIP Code: 461XX

Date Received: 2024-02-06T12:00:00-05:00

Date Sent to Company: 2024-02-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Checkr background 's explanation for displaying my ten-year background was that it is allowed in Indiana. However, XXXX 's background checks only go back seven years, and other Indiana residents had their backgrounds displayed for the same period of 7 years. This discrepancy feels like targeted unfair treatment. Intentionally to show an old felony and make it harder for my to be approved for a job offer.

Frequently Asked Questions

What is Complaint #8296967 about?

Complaint #8296967 was filed against Checkr, INC regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing issue. It was received by the CFPB on 2024-02-06T12:00:00-05:00.

How did Checkr, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Checkr, INC?

Yes, visit the Checkr, INC company profile at readthecomplaint.com/company/checkr-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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