Credit card -- Fees or interest -- Complaint #8289922
Complaint Overview
Complaint ID: 8289922
Company: Bread Financial Holdings, INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Florida
ZIP Code: 33064
Date Received: 2024-02-05T12:00:00-05:00
Date Sent to Company: 2024-02-06T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I borrowed money for dental work and set up monthly payments in the amounts so. Entire charge would be paid off in 10 months so I wouldnt pay any interest.every month they would add a late charge When I called they said they didnt receive the payment till after due date so I changed auto pay to a few days earlier, same thing the next month..so. From XXXX of XXXX till XXXX of XXXX, I kept getting late charges.. I paid off entire charge and they still. Are trying to collect {$110.00}. When I spoke to them today they were willing to take off {$41.00} but I asked for the full amount and want credit card closed.. My bank checks. Show they were always sent out way before due date ans arrival date yet they were never cashed till after due date.. due date was XXXX of month Below is day sentday paid..day recorded by credit card company XX/XX/XXXX initial deposit {$500.00} XXXX {$1000.00} XXXX {$1200.00} XXXX {$1200.00} XXXX {$1200.00} XXXX $ XXXXthey were quick on this one XXXX {$1200.00} XXXX {$1200.00} XXXX $ XXXX.another quick one XXXX {$1000.00} XXXX {$1800.00}. final payment paid in full. I believe this company purposely deposits checks so they can charge the customer a late fee. They dont like people paying off their credit cards because then they dont get the outrageous interest they charge.
Frequently Asked Questions
What is Complaint #8289922 about?
Complaint #8289922 was filed against Bread Financial Holdings, INC. regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2024-02-05T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.