Credit card -- Fees or interest -- Complaint #8289629
Complaint Overview
Complaint ID: 8289629
Company: Clgf Holdco 1, LLC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: New York
ZIP Code: 11378
Date Received: 2024-02-05T12:00:00-05:00
Date Sent to Company: 2024-02-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Milestone Credit card emailed me a couple of times since 2023 offering me a credit limit of {$700.00}. Last XXXX I tried applying it but they emailed me that my application is not complete because I need Government issued ID to be mailed or fax, but I disregard the application. But last week when I was checking my mailbox I received a card from them with a {$700.00} credit limit, I used it in the grocery store not knowingly that as soon as I used the card they will charge me of {$170.00} annual fee. Its not a problem paying annual fee but its too early to charge customers that is supposedly annual fee will be charge on your 1st year of using the credit card. And also they charge too much {$170.00} is too much for a {$700.00} limit. I called the customer service but they said they can't help because im requesting to waive the annual fees. Please Help me
Frequently Asked Questions
What is Complaint #8289629 about?
Complaint #8289629 was filed against Clgf Holdco 1, LLC regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2024-02-05T12:00:00-05:00.
How did Clgf Holdco 1, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Clgf Holdco 1, LLC?
Yes, visit the Clgf Holdco 1, LLC company profile at readthecomplaint.com/company/clgf-holdco-1-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.