Debt collection -- Electronic communications -- Complaint #8281372
Complaint Overview
Complaint ID: 8281372
Company: Trueaccord CORP.
Product: Debt collection
Sub-Product: I do not know
Issue: Electronic communications
Sub-Issue: Frequent or repeated messages
State: Pennsylvania
ZIP Code: 190XX
Date Received: 2024-02-04T12:00:00-05:00
Date Sent to Company: 2024-02-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received an unsolicited email from someone named XXXX XXXX saying that they were from True Accord. I did not recognize anything about what they claim was owed. There was an address listed for them so I drafted a letter requesting specifics of this alleged debt and sent it via XXXX certified mail on XX/XX/XXXX. The tracking informed me that the letter was received on XX/XX/XXXX. I have not received anything in response via mail as was requested yet I am still being contacted by this individual, the last communication being what has prompted this complaint. The email address sending these email is XXXX. I feel the need to bring this to someones attention to get this to stop. If they are breaking some type of law, I would like to know that and whether or not damages can be pursued. This complaint was sent to the company on XX/XX/XXXX. No validation of supposed debt has been mailed to me to view. Since filing complaint and requesting proof/validation of debt, I have received numerous emails in relentless fashion from the company and the same individual, appx. XXXX. These are all identified as SPAM and harmful by my email client, they dont even have my name correct. I demand that these emails stop. Surely a legitimate request would come via bill, invoice, letter by mail rather than some scam type email.
Frequently Asked Questions
What is Complaint #8281372 about?
Complaint #8281372 was filed against Trueaccord CORP. regarding Debt collection specifically about Electronic communications. It was received by the CFPB on 2024-02-04T12:00:00-05:00.
How did Trueaccord CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Trueaccord CORP.?
Yes, visit the Trueaccord CORP. company profile at readthecomplaint.com/company/trueaccord-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.