Debt collection -- False statements or representation -- Complaint #8278231
Complaint Overview
Complaint ID: 8278231
Company: Nelnet, INC.
Product: Debt collection
Sub-Product: Federal student loan debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Texas
ZIP Code: 77084
Date Received: 2024-02-03T12:00:00-05:00
Date Sent to Company: 2024-02-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Nelnet is selling incorrect information to XXXX that is causeing the estate of XXXX XXXX damages. The promissory note that Nelnet is using as a financial asset is a security and the interest of that security belongs to the estate and Nelnet does not have permission from the estate to use the note for financial gain and it does not benefit the heors of the estate. The interest from the note should be applied and all overpayments returned to the estate.
Frequently Asked Questions
What is Complaint #8278231 about?
Complaint #8278231 was filed against Nelnet, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2024-02-03T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.