Mortgage -- Struggling to pay mortgage -- Complaint #8277633
Complaint Overview
Complaint ID: 8277633
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
Sub-Issue: Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
State: Florida
ZIP Code: 337XX
Date Received: 2024-02-03T12:00:00-05:00
Date Sent to Company: 2024-02-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
In XXXX we experienced a foreclosure with Wells Fargo home mortgage when we lived in MD. We tried on many incidences to modify or short sale. We were blindsided during the remediation process with foreclose notice. We were not given advanced notice of auction. No remediation was offered during that time. Our paperwork was lost more than once. We not only lost our home that we purchased for {$620000.00}, Wells Fargo issues a {$200000.00} NOTE against us for what was lost in the auction. We not only have to recover such a significant financial loss, but can not purchase another home due to the note. Wells Fargo is now sending us a {$200.00} check to apologize for the error in not remediating our loan due to a glitch in the system. We do not want to cash the check and lose any chance of filing a lawsuit against WF. We have been saving money alongside recovery to retain an attorney. We have seen many lawsuits and settled claims in cases like ours and need guidance and assistance please.
Frequently Asked Questions
What is Complaint #8277633 about?
Complaint #8277633 was filed against Wells Fargo & Company regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2024-02-03T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.