Mortgage -- Struggling to pay mortgage -- Complaint #8275426
Complaint Overview
Complaint ID: 8275426
Company: Mr. Cooper Group INC.
Product: Mortgage
Sub-Product: USDA mortgage
Issue: Struggling to pay mortgage
Sub-Issue: Foreclosure
State: Pennsylvania
ZIP Code: 17268
Date Received: 2024-02-02T12:00:00-05:00
Date Sent to Company: 2024-02-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I got far behind on my payments due to serious XXXX problems that caused me to miss XXXX months of work. I requested a loan modification or refinancing. I was denied both. My home is now in XXXX.
Frequently Asked Questions
What is Complaint #8275426 about?
Complaint #8275426 was filed against Mr. Cooper Group INC. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2024-02-02T12:00:00-05:00.
How did Mr. Cooper Group INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Mr. Cooper Group INC.?
Yes, visit the Mr. Cooper Group INC. company profile at readthecomplaint.com/company/mr-cooper-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.