Debt collection -- Attempts to collect debt not owed -- Complaint #8268216
Complaint Overview
Complaint ID: 8268216
Company: Property Receivables, CORP
Product: Debt collection
Sub-Product: Rental debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: California
ZIP Code: 92620
Date Received: 2024-02-01T12:00:00-05:00
Date Sent to Company: 2024-02-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was informed by Property Receivables , Corp. d/b/a CollectTech that they were trying to collect a debt provided to them by the XXXX XXXX managed apartment community of the XXXX XXXX XXXX in XXXX XXXX , CA . No such debt existed and any debt provided to this collections agency was in error. Property Receivables , Corp. did not provide an explanation of the debt, did not provide an itemized bill or proof of the debt, and took no action to verify that the debt was valid. Property Receivables , Corp. filed a derogatory mark on my credit report and a late payment notice, which has now significantly reduced my credit. I contacted the apartment community and they said it was reported in error and will be fixed with the collections agency. I called the collections agency the next day and they said they filed to remove this mark. However, because my report has a derogatory mark, I have now been declined for credit approval. This company should be reprimanded for their actions. This property management firm should also be reprimanded for their errors, which in turn have caused hardship for my family and me. They knowingly provided erroneous information to a debt collections agency to see if they could gain financially. How many other people paid without question? How much money have they received that is not rightfully billable? Their behavior and actions are fraudulent and they should be investigated and audited.
Frequently Asked Questions
What is Complaint #8268216 about?
Complaint #8268216 was filed against Property Receivables, CORP regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-02-01T12:00:00-05:00.
How did Property Receivables, CORP respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Property Receivables, CORP?
Yes, visit the Property Receivables, CORP company profile at readthecomplaint.com/company/property-receivables-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.