Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #8267886
Complaint Overview
Complaint ID: 8267886
Company: PNC Bank N.A.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Ohio
ZIP Code: 430XX
Date Received: 2024-02-01T12:00:00-05:00
Date Sent to Company: 2024-02-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Good Morning, I tried to purchase ( 2 ) skid steers ( {$15000.00} total ) from what looked like a legit company in Florida several weeks ago. We wired the funds ourselves ( not a bank wire transfer ) and the company that I sent the funds to used the website and info from the original XXXX XXXX XXXX ( who is legit ) and hacked into their system using the false name of XXXX XXXX ( XXXX ). The web page is gone, phone number was disconnected the same day that I sent the funds. I contacted my local bank ( PNC ) fraud line reporting the incident the next day who advised contacting the local police for investigation which is done. I have been checking with the PNC Fraud center frequently, but they said the receiving bank in Florida XXXX XXXX XXXX - hasnt responded to the PNC bank as of last Friday.
Frequently Asked Questions
What is Complaint #8267886 about?
Complaint #8267886 was filed against PNC Bank N.A. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-02-01T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.