Credit card -- Fees or interest -- Complaint #8261375
Complaint Overview
Complaint ID: 8261375
Company: American Express Company
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Charged too much interest
State: Virginia
ZIP Code: 23464
Date Received: 2024-01-31T12:00:00-05:00
Date Sent to Company: 2024-01-31T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I Joined XXXX XXXX Military XX/XX/2003 and am XXXX XXXX XXXX XXXX Military I am a Louisiana Resident and maintain residency there while XXXX XXXXXXXX XXXX. I believe my Account number is XXXX. I have been charged over the amount of interest that is allowed by the Louisiana SRCA. I would like that money paid over the interest limit refunded to me. XXXX XXXX XXXX XXXX. I will submit my Leave and Earning Statement for verification that I am paying Louisiana State Taxes as well as my Military XXXX XXXX XXXX XXXX if you need any other documents please reach out.
Frequently Asked Questions
What is Complaint #8261375 about?
Complaint #8261375 was filed against American Express Company regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2024-01-31T12:00:00-05:00.
How did American Express Company respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against American Express Company?
Yes, visit the American Express Company company profile at readthecomplaint.com/company/american-express-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.