Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8260812
Complaint Overview
Complaint ID: 8260812
Company: Fifth Third Financial Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: New Jersey
ZIP Code: 07621
Date Received: 2024-01-31T12:00:00-05:00
Date Sent to Company: 2024-01-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XXXX. XXXX pulled in old data from my previous creditor XXXX XXXX - XXXX from XXXX to lower my credit score by XXXX points. XXXX. My mortgage bank ( 53rd Bank ) has inaccurately reported my XXXX mortgage payment showing a late payment when in fact I did make the payment. 53rd Bank raised my payment amount due to the rise in taxes and instead of starting adjusted payments in XXXX they started adjustment payments XXXX ( the previous amount was automatically withdrawn in XXXX. I started receiving calls in XXXX from 53rd Bank but their representatives were hanging up the calls when I answered. I called in to find out what's going in and learned that I owe an excess of XXXX dollars. I made the payment by phone which was never processed by their representative. I started to receive calls again from 53rd Bank and getting disconnected by thteir representatives. I called back in a second time and was told the payment is stil outstanding. I made the payment by phone a second time which was processed in mid XXXX. I filed a dispute with the 53rd Bank for their bad banking practices. This caused a 30 day late payment hit my credit report as well. A dispute with 53rd Bank is pending. A dispute with XXXX is still pending. Unfair banking and Credit Report practices from both institutions. I currently can not obtain a loan because of this,
Frequently Asked Questions
What is Complaint #8260812 about?
Complaint #8260812 was filed against Fifth Third Financial Corporation regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-01-31T12:00:00-05:00.
How did Fifth Third Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Fifth Third Financial Corporation?
Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.