Debt collection -- Attempts to collect debt not owed -- Complaint #8260755

Complaint Overview

Complaint ID: 8260755

Company: Wells Fargo & Company

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: Kansas

ZIP Code: 672XX

Date Received: 2024-01-31T12:00:00-05:00

Date Sent to Company: 2024-01-31T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Wells Fargo never verified the debt they had on my name and was it actually me. They never produced the requested info in a timely manner and the debt is considered to be void as they were in dishonor. Wells Fargo shared private consumer info with a XXXX party debt collector without prior written or verbal consent per USC 15 sec 6802. That information includes false and misleading statements USC 15 sec 1692e. They supplied Name, Address, account numbers and financial information all are {$1000.00} fines. XXXX XXXX XXXX XXXX has used all that information without confirming it and without my consent. They have no contract with Wells Fargo giving them my consent and they have no consent from the consumer.

Frequently Asked Questions

What is Complaint #8260755 about?

Complaint #8260755 was filed against Wells Fargo & Company regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-01-31T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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