Checking or savings account -- Problem caused by your funds being low -- Complaint #8255060
Complaint Overview
Complaint ID: 8255060
Company: Adp INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Bounced checks or returned payments
State: California
ZIP Code: 92505
Date Received: 2024-01-30T12:00:00-05:00
Date Sent to Company: 2024-01-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I made a purchase XX/XX/XXXX in the amount of {$430.00}. After contacting the merchant, I followed protocol and immediately contacted Wisely to dispute the charge. I disputed the charge as merchandise not as described. I contacted wisely verbally to initiate the dispute. Following that, I completed and submitted, in writing, the Wisely statement of dispute form. I also attached supporting documentation and evidence explaining why the merchandise or item was not as described. I initiated the dispute right after XXXX XX/XX/XXXXXXXX XXXX Wisely notified me and Credited my account. I was told verbally I had won the dispute. To my surprise, well over 90 days later, Wisely has reversed the credit of {$430.00}. The outcome of their investigation has taken far more than 90 days and its completely wrong that it puts people to financial hardship as this is done to me. Wisely has not followed regulations EFTA Reg E guidelines and laws
Frequently Asked Questions
What is Complaint #8255060 about?
Complaint #8255060 was filed against Adp INC. regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2024-01-30T12:00:00-05:00.
How did Adp INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Adp INC.?
Yes, visit the Adp INC. company profile at readthecomplaint.com/company/adp-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.