Checking or savings account -- Managing an account -- Complaint #8254227
Complaint Overview
Complaint ID: 8254227
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: California
ZIP Code: 90201
Date Received: 2024-01-30T12:00:00-05:00
Date Sent to Company: 2024-01-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022 I received payment for a check from my employer for {$1800.00}. On XX/XX/2022 the bank reversed payment saying the mobile deposite was deposited twice. I have contacted the bank and they told to contact the company that issued the checks bank so that they can inciate an investigation. The company that issued the check told me they dont see the check was deposited twice and that they havent submit a reversal of funds. The bank is not telling me when the check was submitted twice and to which bank. If check was submitted twice, it shouldnt be honored because it had been already paid.
Frequently Asked Questions
What is Complaint #8254227 about?
Complaint #8254227 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-01-30T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.