Debt collection -- Took or threatened to take negative or legal action -- Complaint #8247020

Complaint Overview

Complaint ID: 8247020

Company: Encore Capital Group INC.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Took or threatened to take negative or legal action

Sub-Issue: Threatened to sue you for very old debt

State: New York

ZIP Code: 11374

Date Received: 2024-01-29T12:00:00-05:00

Date Sent to Company: 2024-01-29T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Hi on XXXX I received a voicemail from a XXXX stating I owe money on a debt and they will sue me so I called the number provided which is midland collection XXXX. With reference number XXXX and the person told me they where getting a judgement against me in XXXX XXXX because I never responded to there letter they sent me in XXXX which I never received and I asked what was this about they said a XXXX XXXX credit card that went into default in XXXX. I told them I never had a XXXX XXXX credit card back then and I told them also its been 9 yrs ago so even if I did they cant sue me because of statue of limitations in XXXX so he got nasty and said I was ignorant and hung up on me then my son called me and said they called his phone and left a message looking for me on his phone

Frequently Asked Questions

What is Complaint #8247020 about?

Complaint #8247020 was filed against Encore Capital Group INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2024-01-29T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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