Credit reporting or other personal consumer reports -- Identity theft protection or other monitoring services -- Complaint #8241337
Complaint Overview
Complaint ID: 8241337
Company: Meta Payments INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Identity theft protection or other monitoring services
Sub-Issue: Didn't receive services that were advertised
State: Pennsylvania
ZIP Code: 152XX
Date Received: 2024-01-28T12:00:00-05:00
Date Sent to Company: 2024-05-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
The US court ultimately ordered the business to settle the complaint, paying a fine of {$25.00} XXXX and allocating {$720.00} XXXX in settlement funds to the customers. The sum must be released to the users within the 90day period set by the court.
Frequently Asked Questions
What is Complaint #8241337 about?
Complaint #8241337 was filed against Meta Payments INC. regarding Credit reporting or other personal consumer reports specifically about Identity theft protection or other monitoring services. It was received by the CFPB on 2024-01-28T12:00:00-05:00.
How did Meta Payments INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Meta Payments INC.?
Yes, visit the Meta Payments INC. company profile at readthecomplaint.com/company/meta-payments-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.