Student loan -- Dealing with your lender or servicer -- Complaint #8241218
Complaint Overview
Complaint ID: 8241218
Company: Nelnet, INC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Sub-Issue: Trouble with how payments are being handled
State: Ohio
ZIP Code: 43212
Date Received: 2024-01-28T12:00:00-05:00
Date Sent to Company: 2024-01-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a full class member of the XXXX XXXX XXXX lawsuit.my loans and and the credit trade lines involving the loans are to be discharged and removed by XX/XX/XXXX per the rules of the settlement agreement. I have had nothing taken care of except being in admistrative forbearance until XXXX. School XXXXXXXX XXXX XXXXXXXX servicer nelnet 2 Direct consolidation loans Loan XXXX Amount XXXX
Frequently Asked Questions
What is Complaint #8241218 about?
Complaint #8241218 was filed against Nelnet, INC. regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2024-01-28T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.