Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #8240419
Complaint Overview
Complaint ID: 8240419
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: Ohio
ZIP Code: 43078
Date Received: 2024-01-28T12:00:00-05:00
Date Sent to Company: 2024-01-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I just received an email from paypal stating my dispute was denied and that the the money that was deposited into my account is going to be withdrawn on the XXXX XXXX XXXX. This is MY money that was taken out of MY account for items I never received. They can not take my money back without giving me any product. This will be a police report, I promise you. My XXXX order was cancelled ( I paid through paypal ), and I was never refunded until I literally begged for the funds that paypal is planning on taking back on the XXXX. I can and WILL take this to court for more than its worth. You've taken my time, My bills are past due, taking food out of my kids mouths. I'm sick of dealing with this. Don't use paypal to make any purchases.
Frequently Asked Questions
What is Complaint #8240419 about?
Complaint #8240419 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2024-01-28T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.