Mortgage -- Struggling to pay mortgage -- Complaint #8237116

Complaint Overview

Complaint ID: 8237116

Company: New York Community Bancorp INC

Product: Mortgage

Sub-Product: FHA mortgage

Issue: Struggling to pay mortgage

Sub-Issue: Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure

State: Georgia

ZIP Code: 30034

Date Received: 2024-01-27T12:00:00-05:00

Date Sent to Company: 2024-01-27T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

This has been submitted before but they are still doing the same things as before they keep asking for information they already have and now that they have denied met XXXX the say I can not appeal again The last denial was sent to me on XX/XX/year> XXXX

Frequently Asked Questions

What is Complaint #8237116 about?

Complaint #8237116 was filed against New York Community Bancorp INC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2024-01-27T12:00:00-05:00.

How did New York Community Bancorp INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against New York Community Bancorp INC?

Yes, visit the New York Community Bancorp INC company profile at readthecomplaint.com/company/new-york-community-bancorp-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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