Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8236998
Complaint Overview
Complaint ID: 8236998
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Massachusetts
ZIP Code: 01841
Date Received: 2024-01-27T12:00:00-05:00
Date Sent to Company: 2024-01-27T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I hope this letter finds you well. On XX/XX/XXXX, I contacted Experian regarding discrepancies in my credit report, but to date, there has been no response from them. I am writing to bring your attention to the inaccurate information and seek your assistance in resolving this matter. The following account with XXXX XXXX ( Account # : XXXX Date Opened : XX/XX/XXXX, Balance : {$430.00} ) inaccurately reports a late payment. Please correct/update this information on my credit report. Similarly, another account with XXXX XXXX ( Account # : XXXX, Date Opened : XX/XX/XXXX, Balance : {$3.00} ) incorrectly reflects a late payment. I request the correction/update of this information on my credit report. The account with XXXX ( Account # : XXXX, Date Opened : XX/XX/XXXX, Balance : {$210.00} ) is not mine. Kindly remove it from my credit report. The account with XXXX ( Account # : XXXX, Date Opened : XX/XX/XXXX, Balance : {$410.00} ) is not associated with me. Please remove it from my credit report. The XXXX XXXX account ( Date Opened : XX/XX/XXXX, Balance : {$5600.00} ) needs further examination due to incorrect reporting. I request that you report this account as disputed while I address the matter directly with the creditor. The XXXX account ( Account # : XXXX, Date Opened : XX/XX/XXXX, Balance : {$220.00}, Original Creditor : XXXX ) is not valid. Kindly remove it from my credit report. Another XXXX account ( Account Number : XXXX, Date Opened : XX/XX/XXXX, Balance : {$900.00}, Original Creditor : XXXX ) is inaccurately listed. Please remove it from my credit report. The third XXXX account ( Account # : XXXX, Date Opened : XX/XX/XXXX, Balance : {$610.00}, Original Creditor : XXXX ) is not mine. I request its removal from my credit report.
Frequently Asked Questions
What is Complaint #8236998 about?
Complaint #8236998 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-01-27T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.