Checking or savings account -- Managing an account -- Complaint #8234396
Complaint Overview
Complaint ID: 8234396
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: XXXXX
Date Received: 2024-01-26T12:00:00-05:00
Date Sent to Company: 2024-01-26T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was hired by a company and did not know they were fraudulent until they sent me a check and then stopped payment of the check. The check was for {$4900.00}. I sent out three XXXX transactions for {$1000.00} and a {$1800.00} wire transfer. I have contacted Wells Fargo XX/XX/XXXX after I received an email that my account was over drafted. I filed a fraud claim on XX/XX/24. In the account was {$1800.00} of my money that they are trying to not give back. I need my money to pay bills. Wells Fargo is trying to shut down all my accounts. I have been a customer for 19 years and have never cashed a fraudulent check on my account. They have blocked all deposits that I would get as well as my husbands as well. Pleas know I was recently laid off and this money is the last of my severance check and I am supposed to get a bonus via direct deposit in a week. My account is currently in the negative and the outstanding balance has eaten up the money I had in there. Please help they are trying to not give my money back. Please note I still have my maiden name XXXX XXXX on my bank account.
Frequently Asked Questions
What is Complaint #8234396 about?
Complaint #8234396 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-01-26T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.