Mortgage -- Trouble during payment process -- Complaint #8232869

Complaint Overview

Complaint ID: 8232869

Company: Ocwen Financial Corporation

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

Sub-Issue: Paying off the loan

State: Missouri

ZIP Code: 63136

Date Received: 2024-01-26T12:00:00-05:00

Date Sent to Company: 2024-01-27T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I made a payment of {$50000.00} in XXXX XXXX XXXX to take care mortgage balance, which they didn't apply till XXXX They commenced to foreclosure on XX/XX/XXXX. I then sent another payment of {$57000.00} on XX/XX/XXXX. They they returned a copy of my check, not the original stating it has been destroyed. They stated reason for return was the amount was insufficient to cure default. On XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Asset-Backed Pass-Through Certificates Series 2004-WHQ1 summoned me to court to petition in unlawful detainer. I went to courts for months pleading my case. Shortly after receiving email that my {$50000.00} finally applied to my account on XX/XX/XXXX, XXXX XXXX dismissed the case. Now here we are in XXXX XXXX XXXX some unknown Person has a courtorder to XXXX XXXX XXXX XXXX XXXX from my property. There has to be some type of fraud taking place in these matters. There's no way i should've been forclosed on.

Frequently Asked Questions

What is Complaint #8232869 about?

Complaint #8232869 was filed against Ocwen Financial Corporation regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2024-01-26T12:00:00-05:00.

How did Ocwen Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Ocwen Financial Corporation?

Yes, visit the Ocwen Financial Corporation company profile at readthecomplaint.com/company/ocwen-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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