Payday loan, title loan, personal loan, or advance loan -- Problem when making payments -- Complaint #8227986
Complaint Overview
Complaint ID: 8227986
Company: Fifth Third Financial Corporation
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Problem when making payments
State: Connecticut
ZIP Code: 064XX
Date Received: 2024-01-25T12:00:00-05:00
Date Sent to Company: 2024-01-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Working with Dividend financial and I believe their practices are shady at best. I have asked for clarification about why my autopay was canceled without my notice and have not received a response. I have also asked why I continued to receive calls asking me to make payments despite having made a payment. Their company website does not clearly indicate records and believe they attempt to extricate payments early from individuals who may not be as assertive. When pressed for more information in writing, no response.
Frequently Asked Questions
What is Complaint #8227986 about?
Complaint #8227986 was filed against Fifth Third Financial Corporation regarding Payday loan, title loan, personal loan, or advance loan specifically about Problem when making payments. It was received by the CFPB on 2024-01-25T12:00:00-05:00.
How did Fifth Third Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Fifth Third Financial Corporation?
Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.