Checking or savings account -- Managing an account -- Complaint #8225746

Complaint Overview

Complaint ID: 8225746

Company: Credit Karma, LLC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: Missouri

ZIP Code: 64015

Date Received: 2024-01-25T12:00:00-05:00

Date Sent to Company: 2024-01-25T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XX/XX/XXXX Credit Karma money froze my account. I have over {$700.00} in that account. I cant access my money. Ive emailed, chatted, and called-to no avail. Only to be told it will be 7-10 days. It has well exceeded that time frame. No one will transfer me to the higher dept investigating my account. I had to change my payroll deposit.

Frequently Asked Questions

What is Complaint #8225746 about?

Complaint #8225746 was filed against Credit Karma, LLC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-01-25T12:00:00-05:00.

How did Credit Karma, LLC respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Credit Karma, LLC?

Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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