Checking or savings account -- Managing an account -- Complaint #8221031
Complaint Overview
Complaint ID: 8221031
Company: PNC Bank N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem accessing account
State: Oregon
ZIP Code: 970XX
Date Received: 2024-01-24T12:00:00-05:00
Date Sent to Company: 2024-01-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My online access to my account was revoked. No one reached out to me, I had to reach out to them. I was then passed around for multiple days and during this time started receiving notices of rejected autopayments from my bank ( customer of over 10 years ). They will not tell me what has happened or why my account is frozen and in the meantime my financial position, credit etc are being harmed.
Frequently Asked Questions
What is Complaint #8221031 about?
Complaint #8221031 was filed against PNC Bank N.A. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-01-24T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.