Prepaid card -- Trouble using the card -- Complaint #8210400
Complaint Overview
Complaint ID: 8210400
Company: Conduent Incorporated
Product: Prepaid card
Sub-Product: Government benefit card
Issue: Trouble using the card
Sub-Issue: Problem using the card to withdraw money from an ATM
State: New York
ZIP Code: 10469
Date Received: 2024-01-23T12:00:00-05:00
Date Sent to Company: 2024-01-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a received a large sum from XXXX XXXX. I am uncomfortable with the money staying on the card due to the app and website for the card seems never work and takes numerous try to even check my balance. I have been trying for days to withdrew funds and it keep getting an error of insufficient funds even though I have more than enough cash on the card. I have tried calling numerous times but they made impossible to pass the automated system
Frequently Asked Questions
What is Complaint #8210400 about?
Complaint #8210400 was filed against Conduent Incorporated regarding Prepaid card specifically about Trouble using the card. It was received by the CFPB on 2024-01-23T12:00:00-05:00.
How did Conduent Incorporated respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Conduent Incorporated?
Yes, visit the Conduent Incorporated company profile at readthecomplaint.com/company/conduent-incorporated to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.