Credit card -- Closing your account -- Complaint #8195859
Complaint Overview
Complaint ID: 8195859
Company: Finco Services INC DBA Current
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Can't close your account
State: California
ZIP Code: 92037
Date Received: 2024-01-21T12:00:00-05:00
Date Sent to Company: 2024-01-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
The account was opened fraudulently and I can not get the company to close the account. They have no phone number listed anywhere on the Internet to contact them. Their site says download their app and you can chat with them. Well I dont know the account number to be able to log into the account to chat with them. The company is called XXXX XXXX
Frequently Asked Questions
What is Complaint #8195859 about?
Complaint #8195859 was filed against Finco Services INC DBA Current regarding Credit card specifically about Closing your account. It was received by the CFPB on 2024-01-21T12:00:00-05:00.
How did Finco Services INC DBA Current respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Finco Services INC DBA Current?
Yes, visit the Finco Services INC DBA Current company profile at readthecomplaint.com/company/finco-services-inc-dba-current to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.