Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8192972
Complaint Overview
Complaint ID: 8192972
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Problem with personal statement of dispute
State: Georgia
ZIP Code: 303XX
Date Received: 2024-01-20T12:00:00-05:00
Date Sent to Company: 2024-01-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
For the last XXXX months I've requested equifax to work with me about my information stolen through their data breach. Equifax refused to acknowledge my claim, and for the last XXXX months, telling me I am not eligible for any settlement and that my data haven't been breached. I attempted many of time to depute for the last XXXX month to have them remove all items thats not Mines. Instead, they won't help unless I give them my Social Security Number in which I warned them that the law say never to give Social Security number to no one as writting in the book, and reminded them there's other ways to verify me so I can get this issue if identity theft over with. As always I feel they are the ones sharing my personal information that leads to me bank account monies missing and unwanted telemarketers calling. They claimed my address, name, and all information i gave them was wrong and they can't help me. This has been a routine all these months. And just as I figure, I was right about being a victim of their data breach, as I have proof through ( Federal Trade Commission ) website showing im part of the breach. Not only that, after giving them my Social Security Number after they claim not to be able to verify me this last time ( They have shared my information once again, having countless of phone calls coming to my phone from foreigners and telemarketers. All this started the day after, farther proving they are still selling me information cause me and my family danger and harm, even after placing my credit report on Freeze and locked. They continue to remove me Freeze and locked report. And claim for the last months that I never had my file froze, which they are the reason I started freezing my reports in the first place. Everything about equifax is a scam and I dont want them having my information as they have caused me to much harm and to many lies about what's really happening amongst them all about selling data. I want to file a claim for them lying refusing to acknowledge me as a victim & not locking and freezing my reports claiming that all the 100 times of contacting them never been about the dats breach. And to refuse to correct and update my information as I have a right, and for them not removing all items thats been placed on my credit report. And for them not allowing me to be apart and file claim on settlement payment payout throughout the settlement process. I want no parts of Equifax and have asked them over and over to no sell my information, and to lock my reports as they have refused to do so. 1. I want all items removed as I requested removed 2. I want them to file identity theft claim, and fraud claim. 3. I want to receive free monitoring of my report as FTA & Fair Credit Report Act show I am entitled to do to data breach and identity theft 4. I want my data breach payment they say im not entitled too & refused to acknowledge 5. I want 24/7 access to my reports online, as they have blocked me from accessing 6. I want my data protected and not shared
Frequently Asked Questions
What is Complaint #8192972 about?
Complaint #8192972 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-01-20T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.