Payday loan, title loan, personal loan, or advance loan -- Was approved for a loan, but didn't receive money -- Complaint #8188813
Complaint Overview
Complaint ID: 8188813
Company: Onemain Finance Corporation
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Title loan
Issue: Was approved for a loan, but didn't receive money
State: Virginia
ZIP Code: 23324
Date Received: 2024-01-19T12:00:00-05:00
Date Sent to Company: 2024-01-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I apply for a loan. And I got less than what I apply for because they so told me that the previous loan they attached to it and added it up with the current amount. And told me that even though I apply for a certain amount. It goes against what was already old. However, I still have to pay the full amount on which I apply for and I think that that is wrong. If I didn't get that full amount. I shouldn't be having to pay for something that I did not receive. And they're making me pay an extended amount of money when I didn't get all of the money in which I pay for they're taking it off of a total that was already pre-existing and I think that that's wrong not a fact I know that that's wrong. Cause I should not owe one man financial as much money as I owe tXXXX because I did not get that in en cash. They took off what I was able to get in there. Mine in their words and what I was able to get for the loan in other words. They said I was able to get {$13000.00} when it was all said and done. They added that they added it towards and took away from what I already had on my account there. And I don't think that that was right. In {$13000.00} it's not what I got nowhere near think. I borrow light probably in a sum of I want to say it was like XXXX or {$6000.00} saying I'll own {$13000.00}. From the collateral of my vehicle was put up, but they never gave me that much in cash. The first or the second time, it's left me owing a lot of money to you all. And I think that's unfair. And that loan will never be paid off. They got me owing a 120 %, that makes no sense.
Frequently Asked Questions
What is Complaint #8188813 about?
Complaint #8188813 was filed against Onemain Finance Corporation regarding Payday loan, title loan, personal loan, or advance loan specifically about Was approved for a loan, but didn't receive money. It was received by the CFPB on 2024-01-19T12:00:00-05:00.
How did Onemain Finance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Onemain Finance Corporation?
Yes, visit the Onemain Finance Corporation company profile at readthecomplaint.com/company/onemain-finance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.