Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8188700
Complaint Overview
Complaint ID: 8188700
Company: Populus Financial Group, INC. (F/K/A Ace Cash Express)
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Texas
ZIP Code: 78641
Date Received: 2024-01-19T12:00:00-05:00
Date Sent to Company: 2024-01-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Collection Account appeared on my credit report and I have no knowledge of this account. Balance is {$400.00} and the Credit Agency is XXXX XXXX XXXX and they claim the original loan is from Ace Cash Express. I never had a loan from this company.
Frequently Asked Questions
What is Complaint #8188700 about?
Complaint #8188700 was filed against Populus Financial Group, INC. (F/K/A Ace Cash Express) regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-01-19T12:00:00-05:00.
How did Populus Financial Group, INC. (F/K/A Ace Cash Express) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Populus Financial Group, INC. (F/K/A Ace Cash Express)?
Yes, visit the Populus Financial Group, INC. (F/K/A Ace Cash Express) company profile at readthecomplaint.com/company/populus-financial-group-inc-f-k-a-ace-cash-express to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.