Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8181500

Complaint Overview

Complaint ID: 8181500

Company: Experian Information Solutions INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: Illinois

ZIP Code: 60056

Date Received: 2024-01-15T12:00:00-05:00

Date Sent to Company: 2024-01-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Experian is reporting and bringing my scores down on my report saying I'm now XXXX pasts due on a closed account ( XXXXXXXX XXXX ). Experian keeps on adding late payments to my credit report and taking points off my score from an account a creditor has long closed. How can an account closed with no access to be late or missed, that seems like a double dip... it's either closed or not. I've contacted them and they never help, they always keep adding fake information on my report.

Frequently Asked Questions

What is Complaint #8181500 about?

Complaint #8181500 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-01-15T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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